Support /

Currently technical support is available via email. Typical response times are within 2 hours between the hours of 9 am to 5 pm (EST).

Email support@bayalink.com

News

Feb 07, 2010, Bayalink Liberty version 2.1 released.

Nov 27, 2009, Bayalink Liberty version 2.0 released.

Aug 19, 2009, Bayalink Liberty version 1.7.5 released.

May 19, 2009, Bayalink Liberty version 1.7.2 released.

Apr 01, 2009, Bayalink Liberty version 1.7 introduces new Software Only alternative to traditional Bluetooth enabled Liberty Key product.

Apr 01, 2009, Liberty version 1.7 provides a host of new features including support for Remote Desktop, Citrix Web Client, Virtual File System and enhanced web browsing

Feb 02, 2009, BlackBerry Storm and BlackBerry Kickstart now fully supported with Bayalink Liberty version 1.6

Nov 19, 2008, Bayalink Liberty Support Knowledge base enhanced with the addition of new How-To, What-Is and FAQ documents.

Oct 07, 2008, Bayalink Liberty Version 1.6 is now released for general availability. For details regarding how to upgrade from version 1.5 to version 1.6 please read our Bayalink Liberty Version 1.6 Ugrade Instructions.

The FAQ section provides insightful answers to common questions to provide users with the knowledge necessary to make informed decisions about the Bayalink Liberty product.
The Known Issues list provides information on known limitations and issues affecting the Bayalink Liberty product. When possible, workarounds and a status of the issue are provided.
Getting Started Guide, User Guide for Bayalink Liberty and interest specific publications provided with and after the product release.
A collection of articles that provide the click level instructions required to complete common and uncommon tasks with the Bayalink Liberty Solution.
A collection of articles that answers questions on the features, functions, and deployment considerations of the Bayalink Liberty Solution.
An invaluable repository of articles that can prove information on the source of and steps to resolve errors and other unexpected behaviors.